Read Before Signing

1.  Student enrolled in a program without having met the admission requirements for the program, if the student did not misrepresent the student’s knowledge or skills when applying for admission, TLC may refund 100% tuition and all related fees, including application fees.

2.  Before the program start date, TLC receives a notice of withdrawal or provides a notice of dismissal:

(a)     No later than seven days after student signed the enrolment contract and before the program start date, TLC may refund 100% tuition and all related fees, other than application fees.

(b)     More than seven days after student signed the enrolment contract and before the program start date, TLC may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under student enrolment contract.

3.  After the program start date and no later than seven days after the program start date TLC provides a notice of dismissal or receives a notice of withdrawal, TLC may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under student enrolment contract – applies to all programs.

4.  After the program start date, TLC provides a notice of dismissal or receives a notice of withdrawal – applies to all approved programs:

(a)     After the program start date, and up to and including 10% of instruction hours have been provided, TLC may retain up to 10% of tuition paid or payable under student enrolment contract.

(b)     After the program start date, and after more than 10% but before 30% of instruction hours have been provided, TLC may retain up to 30% of tuition paid or payable under student enrolment contract.

(c)     After the program start date, and after more than 30% but before 50% of instruction hours have been provided, TLC may retain up to 50% of tuition paid or payable under the student enrolment contract.

(d)     After the program start date and after more than 50% of instruction hours have been provided, no refund due.

5.  Student does not attend – “no-show” the first 30% of the program, TLC may retain up to 50% of the tuition paid under the student enrolment contract.

6.  After the program start date, TLC receives a refusal of study permit from an international student and student decided to withdraw:

(a)     Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:

• The program start date in the most recent Letter of Acceptance
• The program start date in the enrolment contract

(b)     Student has not requested additional Letter(s) of Acceptance.

TLC may refund 100% tuition and all related fees, other than application fees.  This only applies for students who choose to pursue their study in TLC while waiting for their initial student permit approval.

7.  All refund request must be made in writing.